Subscription – Terms & Conditions

Cheerful Goat Coffee Subscription – Terms & Conditions

Last updated: [2025.12.29]

1. About Our Subscription

Welcome to the Cheerful Goat Coffee Subscription.

Our subscription service is designed to offer convenience, consistency, and exclusive savings by delivering premium freeze-dried coffee to your door on a recurring basis. When you subscribe, you authorize Cheerful Goat Singapore Pte. Ltd. (“Cheerful Goat”, “we”, “us”) to automatically process recurring shipments and charges according to your selected plan.

2. Subscription Agreement

This Subscription Terms & Conditions (“Agreement”) governs your participation in Cheerful Goat’s recurring subscription program. By purchasing a subscription, you agree to the terms outlined below.

3. Subscription Enrollment

To enroll, you must:

  • Be at least 18 years old

  • Provide a valid payment method

  • Complete the subscription checkout process

Once confirmed, your subscription will begin immediately.

4. Automatic Renewal & Billing

4.1 Recurring Charges

Your subscription will automatically renew at the selected frequency (e.g. monthly, bi-monthly) until canceled.

You authorize Cheerful Goat to charge your selected payment method for:

  • Subscription product price

  • Applicable taxes

  • Shipping fees (if applicable)

4.2 Billing Timing

  • Your initial charge is processed at checkout

  • Subsequent charges occur on the same calendar date of each billing cycle

4.3 Price Changes

Subscription pricing may change from time to time. We will notify you at least 30 days in advance via email. Continued use of the subscription after the effective date constitutes acceptance of the new price.

5. Shipping & Fulfillment

  • Orders are processed shortly after each billing cycle

  • Delivery timing depends on your location and selected shipping method

  • Cheerful Goat is not responsible for delays caused by carriers, customs clearance, or events beyond our control

6. Managing or Canceling Your Subscription

You can manage your subscription at any time by:

Cancellation Policy

To avoid the next charge, cancellations must be made before your next billing date. Charges already processed cannot be refunded, but no future shipments will be sent.

7. Refund Policy

Due to the discounted nature of subscription pricing:

  • Subscription payments are non-refundable

  • Shipments already processed or delivered cannot be returned for a refund

8. Failed Payments

If a payment fails:

  • We may temporarily pause shipments

  • You will be notified to update your payment method

  • Cheerful Goat is not responsible for delays caused by payment failures

9. Changes to These Terms

We may update these Terms from time to time. Any material changes will be communicated via email or posted on this page. Continued participation in the subscription program constitutes acceptance of the updated terms.

10. Contact Information

Cheerful Goat Singapore Pte. Ltd.
📧 support@cheerfulgoat.com
📍 Singapore

By completing your subscription purchase, you confirm that you have read, understood, and agreed to these Subscription Terms & Conditions.